About these terms
These terms cover two things: using this website, and the development work we carry out for clients. "We" is Pixel2HTML.
Most client work also has its own paperwork — a proposal, a statement of work, an NDA, sometimes your own master agreement. Where a signed agreement says something different from what is written here, the signed agreement wins. These terms fill the gaps it leaves.
Using this website
Read it, share it, quote it with a link back. Do not scrape it wholesale, do not try to break it, and do not pass our work off as your own.
Everything on the site — service descriptions, timelines, indicative pricing — is information rather than an offer. Nothing forms a contract until we have both agreed a scope in writing.
Quotes and estimates
We quote a fixed price before any work starts, based on the designs, requirements and timeline you send us. A quote holds for [30 days], and it holds through delivery for as long as the scope does not change.
Scope changes are normal and we do not penalise them. Extra pages, a redesigned component, a feature that was not in the brief, a CMS where there was not one before — any of those change the number. When one comes up we tell you what it costs and what it does to the delivery date, and we wait for a yes before building it. We do not absorb changes silently and we do not surprise you with them at the end.
Delivery and revisions
Work goes up on a staging link as it is built, so you are reviewing real pages throughout rather than waiting for one handover at the end.
If a milestone does not match the brief we agreed, we fix it at no extra cost. "Matches the brief" means it does what the scope says, matches the approved designs at the breakpoints we agreed, and works in the browsers we listed. A change of mind about the design itself is not a miss — that is a scope change, priced as above.
Raise revisions within 14 days of a milestone going up. Three rounds per milestone are included; past that we will quote before continuing.
Client responsibilities
A timeline assumes we have what we need: final designs, real content, repository and hosting access, and answers to questions within a couple of working days.
When those arrive late the date moves, and we will tell you by how much rather than quietly missing it. If a project sits waiting on you for more than [30 days] we may put it on hold, reschedule it around other commitments, and invoice for the work completed so far.
Payment terms
Projects are paid in full before work starts unless we agree a different split in writing. Ongoing support and dedicated-capacity arrangements are invoiced monthly, in advance.
Invoices are payable within [14 days], in US dollars. Prices exclude any VAT or sales tax that applies.
If an invoice is more than [30 days] overdue we may pause work until it is settled, and [statutory interest] can be added. We would always rather send you a reminder than an interest charge.
Intellectual property
Once the final invoice is paid, the code we wrote for your project is yours outright. No licence back to us, no strings, nothing to renew.
Two ordinary exceptions. Open-source dependencies keep their own licences — we do not own them and neither will you. And where we reuse our own generic tooling (a build setup, a helper, a pattern we have written a hundred times), you get a perpetual, unrestricted licence to use it as part of the delivered work rather than ownership of the component itself.
Before the final invoice is paid, the work is licensed to you for review and testing, not assigned.
Confidentiality and white-label delivery
Every engagement is under NDA from the first file we receive. Designs, code, credentials, roadmaps and the names of your own clients are confidential, and that does not lapse when the project ends.
White-label is the default rather than an upgrade. Nothing we deliver carries our name unless you ask for it, we do not appear in your client's inbox or on their invoices, and we do not contact your clients.
We publish nothing without written permission. If you would rather no case study, screenshot or client name ever appears, say so and that is the end of it.
Warranties and liability
We warrant that the work will be carried out with reasonable skill and care, will match the scope we agreed, and will not knowingly infringe anyone else's intellectual property.
Defects in what we built: report them within [30 days] of delivery and we fix them at no charge. Outside that window, or where the cause is a change of environment, a third-party plugin, content edited after handover, or work done by someone else, we will quote before doing anything.
No one can promise software that is free of every defect, and we do not. Our total liability for a project is limited to the fees paid for it, and we are not liable for lost profits, lost data or business interruption. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
Termination
Either of us can end a project with [14 days'] written notice. Ongoing support arrangements need [30 days'], so neither side loses a month of planned capacity.
If you end a project, you pay for the work completed and for anything already committed on your behalf. If we end it, we hand over everything built to that point and refund anything paid for work we have not done.
Governing law
These terms are governed by the laws of the State of Delaware, United States, and the state and federal courts located in Delaware have exclusive jurisdiction over any dispute.
Before it ever gets that far, email us. Almost everything sorts itself out in one call.