The same assigned developers
Continuity across projects instead of briefing someone new on your codebase and brand every time.
What's included
Consistent capacity, not a rotating cast
Predictable ongoing capacity
A set amount of weekly or monthly capacity you can plan client work and roadmap around.
Direct communication
Slack, your project management tool, or whatever your team already uses, not a support ticket queue.
Flexible scope month to month
Capacity adjusts as your workload does, rather than a fixed commitment regardless of what's actually needed.
Overview
The same developers, not a new one every time
A lot of agencies patch together development capacity project by project, which means re-explaining the codebase, the brand and the workflow every time. Dedicated support is the opposite: the same developer or small team stays assigned to your account, gets familiar with how you work, and is available consistently rather than booked one project at a time.
It works well for agencies with a steady stream of client work who'd rather not hire internally, and for product teams who need ongoing frontend or CMS capacity without the overhead of a full-time hire. Scope flexes month to month, so it's not a fixed headcount you're committed to regardless of how busy things actually are.
Our developers use AI coding tools for the routine work, boilerplate, tests, migrations, first drafts of components, which means more gets done in the same hours. Everything still goes through a developer's review before it reaches your repository, and we follow your rules on which tools may see client code.
Questions
Common questions about dedicated support
5 questions
How is this different from a one-off project?
A project has a defined scope and end date. Dedicated support is ongoing capacity, the same developers available consistently for whatever comes up, whether that's new client work, ongoing product features, or a mix of both.
Can we scale capacity up or down?
Yes, that's the point of it being dedicated rather than a fixed contract. Tell us your capacity needs each month and we'll adjust rather than lock you into a number that doesn't match reality.
Do we get the same developer every time?
Yes, that continuity is the main advantage over booking freelance capacity project by project. If your workload grows enough to need a small team instead of one developer, we'll scale that consistently too.
Do your developers use AI tools on our code?
Yes, by default, because it makes the work faster. We only use business plans that don't train on your code, every change is reviewed by a developer, and if a client contract restricts AI tools we'll work to those limits.
Is there a minimum commitment?
We'll talk through a realistic minimum based on your expected workload during scoping, but this isn't designed to lock you into a long fixed term regardless of whether the capacity is actually being used.
Ready to get started?
Tell us what your capacity gap looks like.
Send your typical workload and current bottlenecks, and we'll come back with a capacity plan and a rate that fits.
You can start small and scale up once you've seen how we work.
NDA signed before we see anything. Delivered under your brand.