Scoped to the actual problem
No default package. We look at what's actually going on before proposing how to fix or support it.
Explore Solutions
Every kind of support in one place
- Website Migration & ReplatformingEvery content type, template and integration mapped to its new home before any work starts.See details
- Dedicated Development SupportContinuity across projects instead of briefing someone new on your codebase and brand every time.See details
- Overflow Development SupportAble to start on specific, well-defined tasks within days, not weeks of process first.See details
- Project Recovery & CompletionAn honest look at what's actually there before anything gets quoted or promised.See details
- Performance & AccessibilityCore Web Vitals, including INP responsiveness, measured on real-user data, not just a single Lighthouse score in isolation.See details
- Website Support & MaintenanceCore, plugin and dependency updates tested on staging and applied on a regular cycle, with daily off-site backups.See details
Overview
Six situations, not six sizes of the same package
Services covers building something new. Solutions covers what comes up around a site or app that already exists: it needs to move to a new platform, your team needs more hands for a stretch, a project stalled before launch, pages load too slowly, or nobody's kept it updated in a while.
Each of these gets scoped on its own terms rather than squeezed into a generic support retainer. A migration has a start and an end. Dedicated capacity is ongoing until you don't need it anymore. Recovery starts with an honest audit before anyone quotes a fix. Tell us which situation you're in and we'll scope it accordingly.
Why work with us
What holds across every kind of support
Senior developers only
The same standard as a new build: experienced developers, not junior staff learning on a support ticket.
No long lock-in
Engagements run as long as the situation needs them to, not a fixed contract term you have to justify ending early.
Direct communication
You reach the people doing the work, not a ticketing queue with a rotating cast behind it.
Questions
Common questions about Solutions engagements
4 questions
How is this different from Services?
Services is for building something new: a site, a store, an app. Solutions is for everything that comes up around something that already exists, moving it, supporting it, fixing it, or speeding it up. If you're not sure which one fits, describe the situation and we'll point you to the right one.
Do these engagements need a fixed contract length?
No. Migration and recovery work naturally have an end point once the job's done. Dedicated support and maintenance can run as long as you need the capacity, and either can wind down with reasonable notice rather than a locked term.
Can a solutions engagement turn into a new project?
Regularly does. Performance work turns up a case for a rebuild, or overflow support on one project turns into a second, larger engagement once there's trust built up. We're happy to scope that as it comes up rather than treating it as a separate sales conversation.
Do you work with our existing team or take over entirely?
Either. Some clients want us embedded alongside their own developers, working the same sprints and tools. Others want a project handed over completely. Tell us which one fits and we'll set the engagement up around it.
Ready to get started?
Tell us the situation, we'll tell you how to approach it
Migration, capacity, recovery, performance or maintenance, send the details and we'll come back with a clear recommendation and a fixed estimate where the work has a defined scope.
If the first milestone doesn't match the agreed brief, we'll revise it at no extra cost.
NDA signed before we see anything. Delivered under your brand.